Power Twitter Messaging In Salesforce for Faster, Smarter Customer Engagement
Connect Twitter with Salesforce to automate communication, boost productivity, and deliver seamless customer interactions.
Twitter Messaging Challenges for Salesforce Users
No native way to manage Twitter conversations inside Salesforce.
Manual handling slows customer response time and agent productivity.
Lack of automation, templates, and tracking reduces engagement effectiveness.
Why Twitter Messaging with MCUtility
Integrating Twitter with Salesforce has never been easier. With MCUtility, you can seamlessly connect Twitter to your Salesforce CRM, automating customer engagement, lead capture, and support processes directly through Twitter.
This integration empowers your team to engage customers where they already spend time, creating a personalized and efficient communication channel. Automating responses, capturing data, and tracking conversations inside Salesforce streamlines customer service and sales workflows.
Key Features Of Salesforce & Twitter Integration Messaging
One-on-One Messaging
Engage customers directly through personalized conversations; outbound messaging is currently supported.
Bulk Messaging
Send large-scale Twitter updates from Campaigns, Reports, and List Views effortlessly.
Message Scheduling
Plan and automate message delivery at optimal times without manual effort.
Attachments Support
Share files, documents, or media up to 5MB directly through Twitter messaging.
Emoji Support
Add expressiveness and personality to conversations for more human-like interactions.
Event Board
Track message activity and engagement using Campaign- and Report-based event views.
BrainBox
Leverage intelligent recommendations and automation for smarter responses and workflows.
Chat History
Access complete conversation timelines inside Salesforce for context-rich communication.
Chatbox
Use a clean, unified workspace to manage and reply to all Twitter messages seamlessly.
Key Features Of Salesforce & Twitter Integration Messaging
Low-cost, media-friendly communication using Twitter’s fast, engaging channel.
Smooth B2C support through instant replies, mentions, and DMs.
Great for regions where SMS is costly and customers prefer Twitter interactions.
Faster handling with lightweight threads and quick navigation in
Salesforce.Targeted bulk messaging from Reports with record-type-based templates.
Higher visibility thanks to Twitter’s active notifications and real-time alerts.
See the Difference with MCUtility Twitter Messaging
Transform Salesforce Communication with AI-Powered Twitter Messaging Today
Start using MCUtility to simplify workflows, boost engagement, and scale communications effortlessly across Twitter.