MCUtility Salesforce
SMS Messaging

Seamlessly integrate Salesforce SMS messaging into your CRM workflow with MCUtility. 

Empower your team with real-time communication tools that enhance engagement, efficiency, and automation. Whether it’s bulk outreach, quick replies, or chatbot-powered automation, MCUtility is the go-to SMS app for Salesforce. 

Key Features of Salesforce Messaging App

Sync Numbers & Settings

Configure SMS numbers, sync settings, and assign them to users in a few clicks.

Bulk & Single Messaging

Send a Salesforce text message via list views, campaigns, reports, or directly from record pages.

Smart Scheduling & Templates

Schedule one-time SMS messages and utilize rich templates (text, video, images, PDFs, documents, audio).

Quick Chat Utility & Emojis

Access instant messaging tools from the utility bar and personalize with emojis & file uploads

Chatbot Integration & Automation

Set up chatbots, automate replies, and handle millions of conversations with keywords.

Subscribe & Unsubscribe Messages

Manage compliance easily with START/STOP keywords.

Respond Instantly—Anytime, Anywhere

“After-hours auto-replies keep engagement seamless.”

Available On Salesforce AppExchange

Admins

Simplify number management & track all SMS data inside Salesforce

Sales Teams

Reach prospects faster, send bulk follow-ups, and never miss a lead

Marketing Teams

Run targeted campaigns, schedule promotions, and track engagement

Support Teams

Automate after-hours replies and handle FAQs via chatbot

Global Communication

Connect across SMS & WhatsApp without switching tools

See the difference with MCUtility SMS Messaging

faster customer response times using the quick chat utility.
0 %
higher campaign engagement with rich media SMS templates.
0 %
increase in qualified leads via chatbot-driven Salesforce SMS messaging.
0 %
time saved by scheduling & Salesforce bulk messaging.
0 %

Let MCUtility SMS power your Salesforce messaging—reach faster, automate smarter, and keep every Salesforce text message meaningful.

Frequently Asked Questions

You can purchase and assign multiple SMS numbers and allocate them individually to users or teams. 

Yes, it creates interactive SMS flows using decision-tree chatbots; automation can manage millions of conversations.

Yes! Use Salesforce bulk messaging from list views, campaigns, or send a single SMS directly from record pages.

Yes, use dynamic merge fields and media-rich templates for targeted messaging. 

Set up one-time SMS sends to reach recipients exactly when needed. 

Auto-response templates ensure every reply is acknowledged, even overnight.