Supercharge Instagram
Messaging in Salesforce
Turn Instagram DMs into real customer relationships with automation,
bulk messaging, & AI-driven responses within Salesforce.
Why Teams Choose MCUtility for Salesforce Instagram Messaging
One Platform. All Instagram Conversations. Fully Automated.
Handle 1:1 & bulk Instagram messaging directly from Salesforce
Automate replies with chatbots & workflows — never miss a DM
Track every interaction with real-time analytics & event logs
Personalize conversations with emojis, attachments & AI suggestions
Instagram messaging builds trust — Salesforce automation turns it into revenue.
Connect Instagram DMs with Salesforce and engage customers in real-time. Streamline campaigns, sync audience insights, & boost ad performance with data-driven messaging
Key Features That Make Salesforce Instagram Messaging Seamless
1:1 Messaging (Inbound & Outbound)
Seamlessly connect with leads and customers directly from Salesforce
Bulk Messaging (Campaigns, Reports & List View)
Send targeted messages to multiple contacts in just one click
Message Scheduling
Plan ahead and send messages at the perfect time automatically
Attachments (Up to 5MB)
Share files, documents, and media effortlessly within conversations
Emoji Support
Enrich conversations with emojis for friendly engagement
Event Board (Campaigns & Reports Tracking)
Monitor message performance with live tracking dashboards.
BrainBox AI Assistant
Get smart suggestions and automate replies with AI-powered insights.
See the Difference with MCUtility Instagram Messaging
faster response rate with automated routing & AI replies
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X
more engagement through personalized message campaigns
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%
more conversions from inbound social leads
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X
time saved using bulk messaging & scheduling tools
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%
Revolutionize Your Marketing Through Seamless Messaging Experience
Salesforce Instagram messaging empowers teams to automate outreach, track engagement, and boost social campaigns effectively.
Frequently Asked Questions
MCUtility connects Instagram Direct Messages (DMs) with Salesforce, enabling businesses to manage 1:1 and bulk conversations, automate replies, and track interactions — all within Salesforce.
MCUtility uses AI chatbots and workflow automation to manage responses, schedule messages, and streamline customer communication — ensuring no DM is missed.
Yes. MCUtility provides real-time analytics and event boards to help monitor campaigns, message performance, and audience engagement across Instagram.
Unlike basic Salesforce SMS messaging or third-party apps, MCUtility offers a unified platform to manage Instagram DMs, automate outreach, and analyze results — all natively within Salesforce.
Yes. MCUtility provides dedicated support, setup assistance, and training to help teams manage Salesforce Instagram messaging efficiently and resolve any integration or workflow issues quickly.
Absolutely. MCUtility also supports Salesforce SMS messaging, Facebook Messenger, and WhatsApp integration — allowing you to manage all customer conversations from a single, unified Salesforce platform.