Salesforce WhatsApp
Messaging for Businesses

Seamless WhatsApp messaging inside Salesforce for faster,
smarter, and more personalized customer engagement

Key Features of Salesforce WhatsApp Messaging

Personalized One-on-One Messaging

Send outbound messages directly from Salesforce and keep customer engagement personal and impactful

Bulk Messaging Made Easy

Run campaigns, use reports, or list views for Salesforce bulk messaging at scale

Smart Scheduling

Plan and schedule messages in advance for timely, hassle-free customer outreach

Rich Media Attachments

Share images, PDFs, and files up to 5MB to deliver more value

Emoji-Enabled Conversations

Make chats more human with emojis to build trust and friendly interactions

Powerful Tracking Tools

Access event boards, chat history, and chatbox to track and manage conversations

Missed Leads

Solution: MCUtility automates WhatsApp follow-ups directly from Salesforce, ensuring no lead slips away

Inefficient Campaigns

Solution: Utilize Salesforce bulk messaging, combined with reports and list views, to instantly target the right audience

Poor Customer Support Response

Solution: Centralize WhatsApp chat history inside Salesforce for quick, contextual replies

Lack of Scheduling Control

Solution: Schedule WhatsApp text messages and campaigns in Salesforce to run automatically at the right time

Limited Personalization

Solution: Use emojis, file attachments, and BrainBox suggestions to make conversations engaging and human-like

Manual Performance Tracking

Solution: Event boards and analytics in MCUtility provide instant insights into campaign performance inside Salesforce

See the Difference with MCUtility WhatsApp Messaging

faster campaign execution with Salesforce bulk messaging.
0 X
more engagement from personalized WhatsApp conversations.
0 %
efficiency in sales and support team workflows.
0 X
delivery rate ensures every Salesforce text message reaches the customer.
0 %

Want to streamline Salesforce communication using advanced WhatsApp messaging features?

Boost engagement with automated WhatsApp integration from Salesforce using MCUtility

Available On Salesforce AppExchange

Frequently Asked Questions

Salesforce WhatsApp integration allows users to send and receive WhatsApp messages directly within Salesforce. With the MCUtility SMS app for Salesforce, businesses can automate, personalize, and manage WhatsApp conversations. 

You can integrate WhatsApp with Salesforce through AppExchange apps or via the WhatsApp API. MCUtility offers an easy, no-code setup, advanced messaging features, and lower pricing. 

Yes. With the MCUtility Salesforce SMS messaging solution, users can send personalized, one-on-one, or bulk WhatsApp messages directly from Salesforce records, campaigns, or reports.

MCUtility simplifies Salesforce WhatsApp messaging with automation, message scheduling, rich media sharing, and real-time analytics, and the customer experience without switching platforms.

Yes. MCUtility ensures secure, compliant, and encrypted Salesforce SMS messaging, so your business communications remain protected within Salesforce.